Help & FAQ

Tap Sign Up, enter your email (or phone), pick a username, and you're in. Takes about 30 seconds.

From the home feed, tap the upload button, choose a video from your camera roll, add a caption and hashtags, and post.

3–20 characters, letters, numbers, dots, and underscores. No spaces. Has to be unique.

Anything you make — dance, comedy, music, food, fashion, sport, craft. Keep it within community guidelines. Length limits apply (see the Upload screen for current limits).

You can update the caption and hashtags. The video itself can't be re-encoded — delete and re-upload if you need a different cut.

Tap Share on the video to get a link, or use your phone's share sheet to post it to other apps.

Settings → Account → Delete account. Your personal data is purged within 30 days.

Yes — Settings → Privacy → Export data. We email you a JSON file with your account info and a list of your uploads.

On their profile, tap the menu and choose Block. They can't interact with your profile or content after that.

Settings → Notifications. Toggle each type (comments, follows, messages) on or off.

Check your connection, make sure the video is under the size/length limit, and try again. Repeated failures: email us the error message.

Refresh the page or restart the app. If it still won't play, report the video with a note about your device.

Use Forgot password to reset. If that doesn't work, email hello@dusdus.com with the account email.